They were concerned as the contact button on the page didn’t work. We informed the player that the issue needed to be resolved by the payment provider and extended the timeline for resolution. However, due to the player’s lack of response, the complaint was ultimately rejected. The player from Italy was unable to withdraw 50 euros in winnings because their account verification process kept rejecting their ID card. The player faced issues with verifying their address, as utility bills were in their father’s name, and the casino required documents in the player’s name.
- The main payments page only offers the minimum cashout amounts for the top five cryptos as listed above, alongside (very low) transaction fees.
- The platform allows players to make deposits and withdrawals in traditional currencies.
- Despite having provided all requested verification documents in the specified format over the past month, the casino repeatedly rejected them.
- The mobile app offers a seamless transition from desktop to mobile, ensuring a consistent and enjoyable experience regardless of the device being used.
Upon messaging their website, it’s clear that their team is knowledgeable and quick to resolve issues. Plus, for players in the U.S., Stake.com isn’t an option—though its social casino counterpart, Stake.us, offers a similar experience without real-money wagering. After thoroughly reviewing Stake.com, I can confidently say it’s one of the top online casinos available today. BitStarz stands out for not charging any fees on crypto deposits and withdrawals, unlike Stake.com, which does have some transaction fees.
How To Sign Up & Create a Stake US Account
The range is measured with the largest online casinos in the world. They are well on their way to having the largest range of games with new games added every time. Stake.com is a crypto casino where you pay with crypto currencies such as Bitcoin Cash. You can transfer money via E-wallets such as PayPal and then Bitcoin Cash will automatically convert the deposited money into Bitcoin, for example. The crypto can also be purchased via the Moonpay platform, a platform where you can buy cryptocurrency with the usual payment options. It’s no surprise that the gambling industry has been quick to embrace new digital currencies like Bitcoin.
The player struggles to verify his new card.
She had initially made a deposit from a different account and then from her own. This was a recurring problem and she threatened to publicize her https://sweepstakes.codes/casino/mcluck-com-the-free-social-casino-thats-all-about-fun-and-big-wins/ issue. She had been informed by the Complaints Team that if a third-party payment was used, the owner of the payment method could request a refund. However, since she breached the casino terms, the complaint had been closed. The UK-based player, who had a registered gambling problem, permanently self-excluded from MyStake casino.
Player’s complaining about overall casino experience.
We clarified that we couldn’t address complaints related to licensing regulations and suggested he contact the casino directly for account status. The player did not respond further, leading to the rejection of his complaint. UK player logged into a duplicate casino account and deposited £350, reaching a balance of £1200. Upon withdrawal, the casino flagged the account as duplicate, confiscated the winnings and only allowed the player to withdraw the last deposit made. The player is asking for a refund of the total deposit of £350. The player from the UK, who was a self-excluded gamstop user, had deposited £725 into an unlicensed casino in the UK and lost all the money.